Refund Policy

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee on all purchases made through MomentInvites. If you are not satisfied with your purchase for any reason, you may request a full refund within 14 days of your order date.

How to Request a Refund

Refunds are processed by our payment provider, Paddle. To request a refund:

• Visit paddle.net and follow their refund request process
• Or contact our support team at support@momentinvites.com and we will assist you with the process

Refund Processing

Once your refund request is approved, Paddle will process the refund to your original payment method. Processing times may vary depending on your payment provider, but typically take 5-10 business days to appear on your statement.

Exceptions

We reserve the right to deny refund requests in cases of suspected fraud, abuse of the guarantee, or violation of our Terms & Conditions. However, we aim to handle every request fairly and will communicate openly if any issues arise.

Questions?

If you have any questions about our refund policy, please reach out to us at support@momentinvites.com.